Contact Us
This page tells you how to reach the editorial team behind Best Offshore Casinos, what we can realistically help with, and what we can't. We're an independent comparison site covering offshore online casinos that accept US players. We are not a casino, not a payment processor, and not a regulator — so if your issue is a stuck withdrawal or a locked account, the fastest route is always the operator first. Below we explain how to contact us anyway, because reader reports genuinely shape which sites stay on our lists.
How to reach the editorial team
Email is the only channel we run: [email protected]. One inbox, checked on business days. We read everything, though we can't promise a reply to every message — tips and corrections get priority over general questions already answered across the site.
To help us act on your message quickly, include:
- The casino's exact name as it appears on the site you used — several offshore brands use similar names.
- Dates, in US format (MM/DD/YYYY), for anything time-sensitive such as a deposit, a bonus claim or a withdrawal request.
- The page on learnsmallbusiness.com you're writing about, if it's a correction.
- Screenshots of terms, chat transcripts or cashier pages where they support the point.
Please don't send account passwords, full card numbers, wallet seed phrases, government ID images or anything else that could compromise you. We never need them, and no legitimate party will ask you for a seed phrase.
What we can help with — and what we can't
| We can | We can't |
|---|---|
| Correct a factual error on a review or comparison page | Release, chase or guarantee a withdrawal from any casino |
| Log your experience with an operator and factor it into future coverage | Reopen a closed, restricted or self-excluded account |
| Explain, in general terms, how rollover, payout limits or KYC usually work | Give legal advice on whether you may play from your state |
| Take advertising and partnership enquiries | Give tax advice on gambling winnings or losses |
| Point you toward independent responsible gambling support | Act as a dispute-resolution body or arbitrator |
On legal and tax questions we'll say the same thing every time: this is general information only, state law varies, and you should consult a qualified attorney or tax professional about your own situation.
Reporting a payout problem with an offshore casino
This is the message we receive most, so here is the sequence that tends to work best:
- Open a ticket with the casino's support and get a reference number in writing. Live chat is fast but easy to lose — ask for an email confirmation.
- Re-read the withdrawal terms you agreed to: pending periods, weekly or monthly payout limits, minimum and maximum cashout amounts, and any fee on the method you chose.
- Check whether an active bonus is holding the balance. Unmet wagering is the single most common reason a cashout is refused or reversed.
- Complete KYC fully if asked. Offshore sites often run lighter verification up front and then request documents at first withdrawal, which delays payment.
- If the site is licensed in Curaçao, Anjouan or Costa Rica, check the operator's footer for a license reference and complaints route. Verify any claim yourself on the regulator's own site rather than trusting a badge image.
- Then tell us. Include the timeline and the operator's responses. We can't compel payment, but patterns across multiple readers are exactly what causes us to demote or drop a brand.
Be clear on the underlying risk: an offshore casino sits outside US state regulation, so there is no state gaming commission to escalate to, no segregated-funds requirement and no guaranteed payout. A site can delay or refuse payment, and your practical remedies are limited. That risk is real regardless of how a brand is ranked here.
Brands readers write to us about
Our rankings are editorial — our own scores, not customer-review averages — and the sites listed on learnsmallbusiness.com are the ones we're best placed to answer questions on. Three come up more than any others in reader mail.
Raging Bull
Our top-rated pick, and the one that generates the most bonus questions, largely because of the headline 410% up to $10,000 plus 50 free spins. That is an advertised offer, not a guarantee of value: match bonuses of this size carry heavy wagering (rollover) requirements, time limits and per-bonus cashout caps, and they are for new, eligible accounts only. Read the exact rollover multiple and the maximum withdrawal from bonus funds on the operator's own terms page before depositing, because those two numbers decide what the offer is actually worth. Limitation worth knowing: big-percentage bonuses generally lock your balance longest, so if fast access to your money matters more than bonus size, this isn't the one to chase.
Magician Bet
The reason it appears in our correspondence is its 101% no-wagering offer — unusual among offshore welcome deals, where rollover is the norm. No wagering does not mean no conditions: minimum qualifying deposits, eligible game weighting, expiry windows and maximum bonus amounts still apply, so check them. Limitation: the headline percentage is modest next to the 375–600% offers elsewhere on the list, so value seekers chasing the largest possible balance will find it small.
Slots of Vegas
Questions here usually concern the game-specific part of the offer — 375% bonus plus 50 free spins on Cash Chaser. Free spins tied to a named slot mean the spins have no value on the rest of the library, and winnings from them are typically bonus funds subject to their own rollover and cap. Eligibility is new players only, with a qualifying deposit. Limitation: a title-locked spins package narrows your options if that particular slot's volatility or RTP doesn't suit how you play.
Others on our lists
We also cover Uptown Aces (600% for new players), Card Crush (instant welcome reward of 2 mystery coins and 5 cards), Zumba Cards (250% deposit bonus up to 250 SC), BetUS (200% up to $4,000 for new players), Amazon Jackpots (4 posters plus 40 free SC and a bonus wheel for $20 — a paid purchase, not a free offer), Slots and Casino (500% up to $2,500 across three deposits) and Bets.FM (225% deposit bonus up to 1 BTC plus 225 free spins). Every one of these is subject to wagering or play-through conditions, time limits and eligibility rules set by the operator. Where a percentage is quoted without the rollover attached, treat the rollover as the missing number you need to find.
We may earn commission when a reader opens an account through a link on this site. That funding does not buy position, and no operator can pay to be ranked, re-ranked or shielded from criticism.
Questions about money we can answer generally
Reading our reviews costs nothing. The money at stake is what you deposit, and it is genuinely at risk — never deposit funds you can't afford to lose. When readers ask about banking, these are the mechanics that apply across most offshore sites accepting US players:
- Crypto (Bitcoin, Ethereum, Litecoin, stablecoins such as USDT and USDC) — usually the fastest route in and out, often with the highest payout limits and the lowest fees. Network fees still apply, and non-stablecoin balances carry price volatility: the dollar value of a pending withdrawal can move before it lands. Transactions are irreversible.
- Bank cards — commonly offered for deposits, but US card issuers decline gambling-coded transactions frequently, and cards are rarely usable for payouts.
- Bank wire / money transfer — typically the slowest option, often with a flat fee and a higher minimum, and sometimes weekly or monthly payout caps.
Processing times, fees, minimums and limits are set per operator and change. Check the cashier page and terms of the specific site rather than relying on any general figure, including ours. USD is the common account currency at these brands; if you fund in crypto, conversion happens at the operator's rate.
What our reviews actually cover
If you're writing to ask what we look at, the answer is: game range (online slots including progressive jackpots, table games such as blackjack, roulette and baccarat, video poker, and live-dealer rooms), the software studios behind them, whether RNG certification or provably fair mechanics are evidenced rather than just claimed, bonus terms including reload and any no deposit offers, payout speed and reliability, banking and KYC, mobile play and casino apps, security and support. Several of these brands also run adjacent products — sportsbooks with their own minimum qualifying odds rules, racebooks, poker rooms or sweepstakes-style coin purchases — and those sit under separate terms from the casino bonus, which catches people out. Our editorial standards and who we are page sets out the approach in full; our terms of use cover how the site itself operates.
We research and verify publicly available information. We do not claim to have tested, deposited at or withdrawn from these operators, and our ratings are editorial judgments, not measured results or user scores. Information on this page was reviewed on September 25, 2026.
Eligibility, legal standing and support
You must be 21 or older to use the casinos listed here, and 21 or older to act on anything on this site. The brands we cover are licensed offshore — commonly in Curaçao, Anjouan or Costa Rica — and are not licensed or regulated by any US state gaming commission or board. Accepting US customers is not the same as being authorized to serve them. For US players this is a legal grey area: some states regulate online casino play, others regulate only sports betting, and others restrict or prohibit online gambling entirely. Check your own state's law, and consult a qualified professional if you need a definitive answer for your situation. Offshore play brings no US player protections — no state dispute resolution, no segregated player funds, no state-verified RTP testing.
Gambling should be entertainment you can afford, never a way to make money or fix a financial problem. Offshore operators often lack the deposit limits, cooling-off periods and self-exclusion tools that regulated US operators must provide. If your play stops feeling like a choice, call 1-800-GAMBLER — free, confidential and available 24/7 — or read our responsible gambling guidance for the warning signs and the tools that are available. Readers comparing self-exclusion-free options outside the US may also find our non-GamStop casino coverage relevant, though the same cautions apply there.
If you've read this far and still have a question, email [email protected]. Corrections with evidence are the messages we value most.